We try our best to dispatch orders promptly provided orders are in stock, this is usually within 1 – 2 working days (this does not include weekends).
All orders are sent using Royal Mail Second Class.
Postage costs: Up to £30.00: £2.90
Over £30.00: FREE DELIVERY
African Sky Foods cannot be held responsible for the failure of deliveries to arrive on time under any circumstances. Refunds cannot be given where orders have not arrived on time.
Any delay may be due to the item being currently out of stock. We will notify you if this is the case and offer an alternative where possible. Please enquire if you wish to order items in large quantities.
Orders sent out during busy periods (e.g. Christmas, Easter, Valentine’s Day) may take longer to arrive.
Please note that we do not deliver to PO Boxes.
We will attempt delivery to the address and postcode as you have entered it and cannot accept liability for late or failed delivery due to an incorrect address.
We do not offer a delivery service to outside of the UK.
You can return goods you have ordered from us within 3 days of receipt. The costs of returning goods to us shall be borne by you. Please understand our goods are perishable and as such we are not under any obligation to provide a full refund unless the product is defective. Upon receipt of the goods we will give you a full refund of the amount paid for or replacement goods.